Frequently Asked Questions
Your guide to shopping luxury vintage from the heart of Tokyo.
How do you ensure the authenticity of your vintage items?
Every item at AMORE Vintage Tokyo undergoes a rigorous multi-step inspection by our expert brand authenticators. We guarantee that all products are 100% authentic luxury goods.
What is the condition of your vintage products?
We use a standardized grading system ranging from 'S' (unused) to 'C' (well-loved). Detailed condition reports and high-resolution photographs are provided for every unique piece to ensure transparency.
Do you offer international shipping?
Yes, we ship worldwide via DHL or FedEx. Shipping costs and delivery times are calculated at checkout based on your location. Please note that customs duties and taxes are the responsibility of the buyer.
What is your return policy?
Due to the unique nature of vintage items, all sales are final. We do not accept returns or exchanges unless the item is found to be significantly different from the description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I see an item in person before purchasing?
If you are in Tokyo, you are welcome to visit our physical boutiques in Omotesando and Aoyama. Please contact us in advance to verify which location holds the specific item you are interested in.